Support

Get help with Ali Payroll.

Use these support paths for product questions, billing, payroll records, privacy requests, or account access.

Product help

Questions about companies, employees, pay runs, reports, paystubs, or Supporter extras.

Open the app
Supporter support

Questions about one-time contributions, billing management, payment receipts, or supporter access.

View support options
Payroll review

Questions about calculation assumptions, supported provinces, and what employers must review.

Read disclaimer
Privacy and data

Questions about account data, employee payroll data, retention, deletion, or service providers.

Read privacy policy

Need a human response?

Send a concise note with your account email, company name if relevant, and whether the issue is about access, billing, payroll records, paystubs, or privacy.